We didn’t expect to receive that many applications, it takes a while to go through each of them. As soon as it’s your turn, you will receive an email with credentials to access lost.report.
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A company is an enterprise in which you work. You can work for different companies and easily switch between them.
A project is basically a set of tasks united by a common goal. Each company can have an unlimited number of projects. For example, you can group marketing tasks in a project.
A task is a piece of work to be done or undertaken. Each project can have an unlimited number of tasks.
You can work on several projects with different, non-intersecting teams within the same company. You can also work in teams of different companies. To switch, click on the square in the upper left corner.
If you are logged in to lost.report, in the upper right corner, click on the button Create a new task. You’ll see a form with the following fields: the name and description of the task, the choice of performers and the project to which this task belongs. You can also set deadlines for the task and indicate the complexity of the task, upload files and select related tasks. To get started, just set the name, everything else can be added later. After the task was created, all parameters can be changed. If you switch to another task in the task tracker or click Cancel, the task will be saved in the drafts, and you can return to it later by clicking on Create a new task again. To save a task for later, click below For later.
Создатель задачи – тот, кто создал задачу, задав сроки, добавив описание и участников задачи. Ему необязательно быть участником самому. Все созданные сотрудником задачи можно увидеть, выбрав слева сверху фильтр Created by и правее имя пользователя. Супервайзер – участник задачи, ответственный за нее. Он следит за своевременным выполнением задачи и оценивает результат — принимает задачу у исполнителей или отправляет на доработку. До того как супервайзер возьмет задачу в работу, его функции выполняет создатель.
The project coordinator is responsible for the project in lost.report. This may be the creator of the project or a designated employee. He approves tasks and project participants, sets priorities for project tasks. A project may have several coordinators.
Unlimited amount. Of course, we advise you to choose up to three performers for each task, so it will be easier to track the effectiveness of teamwork. The supervisor can be one of the performers or another member of the team.
Task creator is the one who created the task, setting deadlines, adding description and task participants. He does not have to be a member himself. All tasks created by an employee can be seen by selecting Created by filter from the top left and the username to the right.
Supervisor – the task participant responsible for it. He monitors the timely implementation of the task and evaluates the result – accepts the task from the performers or sends for revision. Before the supervisor takes the task into operation, his functions are performed by the creator.
You can influence the list of tasks of your subordinates as follows:
New participants can be added both during the creation of the task and during the execution. When creating it, the task creator can do it, and later — any participant in the task. Open the desired task and click on the plus or Invite owner. In the drop-down menu, select the artist. Please note that he will not be able to start the task immediately, his participation in the task must be approved by the project coordinator and his line manager. If you want to add a colleague who is not yet using lost.report, at the end of the list, click on Invite and fill in the form fields (name, e-mail) to invite a new participant to your project. He will receive a notification email when the task is created.
The number in the upper left square is your current rounded number of points. It displays your productivity in the selected company over the past three weeks.
During the week after the task is completed, all task participants are invited to distribute the bonus depending on their personal contribution. All participants will receive points that affect the personal statistics of each employee. The number of points received depends on the difficulty of the task and the participant’s jointly evaluated contribution to the task.
Task participants are fined 1 point a day if they failed to finish the task before the deadline. Lost.report will notify about the upcoming fines in advance. If you lost a point, there are four reasons for that:
Users get points for completing tasks and lose points for failing to complete tasks on time.
Two types of alerts will be sent to your mail:
You need to open the task and in the top menu bar change the project to which it belongs. After that, one of the project coordinators must confirm that the task relates to this project.
Go to the statistics tab by clicking in the left menu on the icon of the graph. From above you can select the period and the project of interest (by default, the last week and all projects). To view statistics for tasks outside projects, in the project selection drop-down menu, select out of projects. The menu on the left displays a list of project participants with points at the end of the selected period. Click the employee's name to exclude him from the statistics or turn it on again. Excluded employees are highlighted in gray. The right will show the change in employee productivity over the selected period. We are preparing new tools for statistics and sociometry.
The number of points can be reset in a natural way, if you have not closed any tasks last three weeks.
While in lost.report it is impossible to note that you have gone on vacation or on sick leave, and to suspend your activity. We are working on it. What you can do now:
Now lost.report displays the productivity of each employee in points. This is a weighted average over the past three weeks, where tasks closed in the last three weeks have the most weight. You can track the schedule of changes in employee productivity and compare the productivity of different employees.
No, the system itself generates a list of tasks. You can change the priority of projects that you or your subordinate are working on. This can be done in the member profile by dragging and dropping project names. If you are a project coordinator, you can assign project tasks by importance on the project tab.
Priority depends on three things: the duration of the task, the importance of this project and the importance of the task for the project.
On the task page in the upper left, click the date or No due date. To select a new date, click on the date in the calendar, optionally enter the time below and click Set. Click ASAP if you want the task to be completed as quickly as possible. A second click on the date and Set or ASAP will remove the due date from the task.
The performers will receive a warning that their task has been changed. This will also appear in the task event log below.
If the task is done incorrectly, the task supervisor may not accept it and send it to the completion with its comment. The deadline of the task in this case can be updated, otherwise the system will begin to penalize the participant who has not completed the task. If the task has already been accepted, but you do not like the work of a colleague, you can appropriately evaluate his contribution to the job in distributing the bonus.
In lost.report, you can subscribe to interesting tasks for your colleagues. To do this, select the desired task in the menu on the left, click on the arrow in the upper right corner of the task card and select from the drop down menu Subscribe: events only or events & comments. In the future, a list of such tasks can be seen by clicking on the arrow in the upper left corner of the screen and selecting My subscriptions. To see what tasks your colleague is subscribed to, select subscribed by and his name in the filter.
Each task participant evaluates their contribution and the contribution of other participants to the task, distributing 100% of the bonus. It is not necessary to distribute it entirely. The algorithm several times redistributes the bonus depending on the ratings of the participants. The highest final score will be given to the one whose contribution was highly appreciated by other colleagues with a high contribution to the task.
After the bonus is distributed, each participant evaluates the complexity of the task. The S icon indicates the complexity of the task according to the supervisor.
In lost.report, the score obtained is not the average value of the estimates of your contribution from other participants in the task. It takes into account the coefficient of importance of the opinion of colleagues depending on their own contribution to the task.
Yes, you can close the task at any time you decide it is complete. Even if the performers have not yet completed or even accepted the task.
This is the complexity of the task. It can be changed during the work on the task. The complexity of the task affects the bonus points of the participants in the task when it is performed.Это сложность задачи. Ее можно будет сменить в течение работы над задачей. Сложность задачи влияет на бонусные баллы участников задачи при ее выполнении.
The first number reflects the priority of the task for user. The second is the total amount of your tasks. For example, 2 (26) means the second task in twenty six.
To mark a task as urgent, on the task card, select Due Date and switch the ASAP toggle switch on top. If the task is not closed today, from the next day the task participants will begin to be penalized.
You can always draw a colleague’s attention to a task by sending him a notification. To do this, click on Send alert next to his name in the task card, write your request — and a colleague will receive an alert that you need his help. Please note, if you complete your part of the task on time (click on Finish and choose I completed my part only) and your colleague does not — the system begins to penalize him, but not you.
To view the user's task list, configure the filter in the upper left corner of the screen.
You can set yourself private tasks that will be hidden from everyone. To do this, select Make the task private when creating a task. Be careful, in the future you will not be able to open this task for everyone.
Colored circles around the task participant's photo indicate the status of the task for him.
Dark blue — the project coordinator or the manager is approving the task.
Orange — the task creator is updating the disapproved task to resubmit it.
Yellow — the user has not yet accepted the task.
Light green — the user is working on a task.
Green — the supervisor is reviewing the task.
Turquoise — the task is closed, and the user can participate in the distribution of the bonus.
Red — the user was sent an alert.
The letter S next to the participant’s photo indicates the task supervisor.
So, the task is created, what next?
This can be done in your profile in the Subordinate section. In the menu on the left, click on the third icon from the top and go to your profile, to the Subordinate tab. Click Add subordinate or Add manager. Select the desired colleague in the drop-down list. To remove a supervisor or subordinate, click on the cross next to the colleague's name.
If you switch Review off, the supervisor will not check the performed task. It is convenient for simple tasks and saves time for all participants in the workflow. Other stages of the task remain the same - the project coordinators and managers approve the task, and the participants distribute the bonus after completion. You can switch it at any time during the execution of a task. By default review mode is on.
All your files are stored on Google Drive, only you and your colleagues have access to them. Contact us at email@example.com to connect your disk and store data on it.